GFBT — Builds
GFBT Desk
Everysupportchannelinonesharedinbox.
Everything Intercom does. Open, self-hosted, and yours.
UnifyLive chat, email, and social in a single team inbox./EmbedA live chat widget that drops onto any site./AutomateCanned responses, routing, and macros for the queue./ResolveAssignments, SLAs, and reporting on every conversation./
What we tackled
Omnichannel routing, an embeddable chat widget, and SLA automation.
What we built
- 01Unify
Live chat, email, and social in a single team inbox.
- 02Embed
A live chat widget that drops onto any site.
- 03Automate
Canned responses, routing, and macros for the queue.
- 04Resolve
Assignments, SLAs, and reporting on every conversation.
Build spec
- Replaces
- Intercom
- Address
- desk.goodfriendsbadtimes.com
- Tier
- flagship
- Status
- live
GFBT — Engagement
Want one standing in for your product?
We consult. We build. We deliver. Bring the hard problem and we will ship working software.
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